Grievance Management Software
Grievance Management Software is a full-service platform for identifying and managing grievances, monitoring their status, generating reports and statistics, and proactively resolving issues at all stages. In Grievance redressal mechanism a complaint can be lodged by students, parents, teachers and other non-teaching staff against any discontent or about any lack of action. It is the responsibility of the higher staff to analyze and investigate the lodged complaint and take prompt action quickly.
Alerts & Notifications
Get notified in case of reply, closure, feedback of grievance
24*7 Availability
GrievancePortals is available 24*7.
As per AICTE Norms
We adhere to AICTE Norms for the grievance readdresal system.
Fast & Paperless
It’s fast and paperless. Save time of aggrieved person and cell members
Features of Grievance Redressal System
It is designed in accordance with AICTE norms
It keeps the user identity confidential
It is simple and responsive.
One can attach supporting files in favor of the grievance
One can view the reply for the complaint posted
View notifications from the grievance cell members
Benefits of Grievance Software
Students, parents, faculty, alumni, non-teaching staff and management can lodge complaints in a discreet manner.
It encourages users to raise grievances without fear.
It provides a fair and speedy grievance handling system.
It saves time of an individual and cell members.
It is an improved communication and alerts via Email
Online grievance redressal system is available 24*7
Maintain confidentiality
eGrievance is fast then paper-based grievance.
Systematic and trustworthy grievance reporting
How Grievance Redressal System Works?
Notify
Assign
Investigate
Result / Report
Clientele
